Terms and Conditions


Access to and use of this Sentle Platform is subject to the following terms and conditions and the laws of the Republic of Botswana. "Platforms" means our website at and all our websites, mobile sites, mobile apps, social media platforms or any other technology or mechanism you may use to interact with us. These terms and conditions together with our Privacy Notice, Cookie Notice and other terms on our Platforms (collectively, the "Terms") will form a written contract between you and Sentle Botswana Proprietary Limited ("Sentle", "we", "us" and "our") and will govern our relationship and your use of our Platforms. We may amend the Terms from time to time. Any new version of the Terms will be published on the relevant Platform and will become effective from the date that we first published it. It is your obligation to visit our Platforms on a regular basis in order to determine whether any amendments have been made. By continuing to use our Platforms after we published changes to the Terms, you agree to be bound by the changed Terms. Use of this Platform In order to access and use this Platform you must - 1. register on the Platform, where you will create a password or other log-in details ("User ID"); 2. login using your User ID; and 3. comply with the Terms. You shall be responsible for all activities occurring under your User ID and for keeping your User ID secure. This entails being liable for any and all contractual obligations that may arise from the use of this platform using your User ID and password. If you become aware of any breach of security or unauthorised use of your User ID, you must notify Sentle immediately by calling our Consumer Call Centre on +267 3115995. You agree to provide accurate and complete information when registering and using this Platform and you agree to keep your information up to date.


Copyright © Sentle Loans UIN BW00000201323. All rights reserved. All copyright and other intellectual property rights in all text, images, sound, software and other materials on this Platform are owned by Sentle Loans and affiliated companies or are included with permission of the relevant owner. References to affiliates or affiliated companies shall include all members of the Sentle Loans. You are permitted to browse this Platform and to reproduce extracts by way of printing, downloading to a hard disk and by distribution to other people but, in all cases, for non-commercial, informational and personal purposes only. No reproduction of any part of the Platform may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or site, whether in hard copy or electronic format, including posting to any other site. No other licence or right is granted. All trade marks displayed on this Platform are either owned or used under licence by Sentle Loans and affiliates.


The information on this Platform has been included in good faith but is for general informational purposes only. It should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy or completeness.

Links to other sites

At various points throughout the Platform you may be offered automatic links to other internet sites relevant to a particular aspect of this Platform. This does not indicate that Sentle Loans or affiliates are necessarily associated with any of these other sites or their owners. Whilst it is the intention of Sentle that you should find these other sites of interest, neither Sentle, nor affiliates, nor their or their affiliates' officers, employees and agents shall have any responsibility or liability of any nature whatsoever for these other sites or any information contained in them, none of which have been verified or endorsed by Sentle or affiliates. If at any time you find that you have accessed another site you may return to this Platform by clicking on the "backwards" arrow, or by keying in the domain address of Sentle.

Security and Privacy

Sentle will be entitled, subject to applicable laws, to take whatever action we may deem necessary and reasonable to preserve the security and reliability of our website or the content thereon. Sentle will deal with your personal information in accordance with the provisions of our Privacy Notice.

Disclaimer and Limited Liability

You use our platforms at your own risk. Information provided by Sentle on this platform does not constitute financial or legal advice, nor does it constitute any form of professional advise. Sentle shall not be held responsible for any losses that you may incur consequent of your reliance on the information and as such shall not be held liable for any damages that you may suffer. By using this platform and providing us with your personal information, it is an acceptance by yourself of the terms that Sentle and its affiliated companies, their agents and employees accept no responsibility and shall not be held liable for any damages that you may suffer as a result of the loss of confidentiality of the information that you provide us with on the platform.

While Sentle endeavour to ensure that the information on our platforms are correct, we do not warrant the accuracy and completeness of content on our platforms or that the content available from our platforms are free from errors or omissions, or that it will meet your individual tastes, preferences or expectations. Sentle may make changes to our platforms or the content on our platforms at any time without notice. the content on our platforms may be out of date, and in this regard, we make no commitment to update such content. To the extent allowed by law, Sentle shall not be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use our platforms or content provided from or through our platforms. Sentle will not, to the extent permitted by applicable laws, be liable under any circumstances for any indirect, special, consequential, exemplary or punitive damages or for any loss of business, revenues, profits, goodwill, content or data.


These Terms are the sole record of the agreement between you and us, with neither party being bound by any express, tacit or implied representation or warranty not recorded in these Terms. In the event that any of the terms herein shall be deemed unenforceable or illegal, it shall not affect validity or enforceability of the remainder of the terms and conditions herein. The Terms are governed by and interpreted in accordance with the laws of the Republic of Botswana without giving effect to any principles of conflict of law, with you irrevocably consenting to the exclusive jurisdiction of the courts of Botswana, in respect of all proceedings arising out of or pursuant to the Terms. No information at this Platform shall constitute an invitation to invest in Sentle or any affiliate. The price of shares and the income derived from them can go down as well as up and investors may not get back the amount originally invested. Past performance is not necessarily a guide to future performance. If you wish to delete your account and remove all personal information from our database, please contact us at